Integrations

Works where you work.

Turn scattered tools into a seamless system for orchestration, planning, knowledge, and delivering work at scale.

Communication

Slack & Microsoft Teams

Real-time ticket and escalation notifications posted to the right channel; agents can reply to tickets directly from a thread without opening HavnSight.

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Scheduling

Google Calendar & Outlook

On-call schedules sync automatically, so escalation routing always reflects who's actually marked available, and shift handoffs get a calendar reminder.

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Meetings

Zoom, Google Meet, MS Teams

One-click 'start a call' from a critical ticket, auto-attaching the meeting link and a post-call summary back to the ticket thread; for P1 incidents, auto-schedule a war-room call and page the right people directly into it.

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Paging & SMS

Twilio

Voice and SMS paging natively powers on-call escalation in HavnSight Respond, no separate paging tool needed.

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Engineering

Jira & Linear

Convert a support ticket into an engineering issue with one click, keeping both systems linked so status updates flow back to the customer-facing ticket automatically.

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Customer Data

Stripe & Billing Tools

Surface customer tier and plan directly on a ticket, so SLA and escalation priority can reflect who's actually a high-value account.

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Extensibility

Zapier & Webhooks

Connect almost anything else in your stack. A powerful catch-all for custom internal tools or legacy software not natively supported yet.

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Connect your entire stack.

Start building workflows that span across your tools natively within HavnSight today.